.view { animation: view-in .22s ease; }
#view-tickets { display: block; }
#view-tickets .settings { width: 100%; }
.department-list { display: grid; gap: 10px; margin-top: 22px; }
.ticket-group { border: 1px solid #28513f; border-radius: 17px; overflow: hidden; background: #081410; }
.ticket-group-head { width: 100%; display: flex; align-items: center; gap: 12px; padding: 17px; border: 0; color: var(--text); background: #123126; text-align: right; font-family: inherit; cursor: pointer; }
.ticket-group-head b,.ticket-group-head small { display: block; }.ticket-group-head small { color: var(--muted); }
.ticket-group-body { display: none; padding: 16px; }.ticket-group.expanded > .ticket-group-body { display: block; animation: view-in .2s ease; }
.ticket-group.expanded > .ticket-group-head .expand-icon { transform: rotate(180deg); }
.group-settings { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }.group-settings .wide { grid-column: 1 / -1; }
.group-toolbar { display: flex; justify-content: space-between; align-items: center; margin: 20px 0 10px; }
.group-tickets { display: grid; gap: 9px; }
.send-group-panel { margin-top: 14px; }.remove-group { margin: 14px 8px 0 0; padding: 11px 14px; border: 1px solid #63313a; border-radius: 10px; background: #2c151a; color: #fb7185; font-family: inherit; cursor: pointer; }
.department-card { border: 1px solid var(--line); border-radius: 16px; background: #091612; overflow: hidden; }
.department-card-head { width: 100%; display: flex; align-items: center; gap: 12px; padding: 14px 16px; border: 0; color: var(--text); font-family: inherit; text-align: right; background: #10251e; cursor: pointer; }
.department-card-head b,.department-card-head small { display: block; }
.department-card-head small { color: var(--muted); }
.expand-icon { margin-right: auto; font-size: 24px; color: var(--green); transition: transform .2s; }
.department-card.expanded .expand-icon { transform: rotate(180deg); }
.dept-number { width: 34px; height: 34px; display: grid; place-items: center; border-radius: 10px; color: var(--green); background: #17382c; font-weight: 700; }
.department-fields { display: none; grid-template-columns: repeat(2,1fr); gap: 12px; padding: 4px 16px 18px; border-top: 1px solid var(--line); }
.department-card.expanded .department-fields { display: grid; animation: view-in .2s ease; }
.department-fields .wide { grid-column: 1 / -1; }
.department-actions { grid-column: 1 / -1; display: flex; align-items: center; justify-content: space-between; padding-top: 14px; }
.department-actions .remove-dept { width: auto; height: 38px; padding: 0 14px; font-size: 12px; }
.discord-preview { margin-top: 18px; padding: 16px; border: 1px solid #27263b; border-radius: 14px; background: #0d0c20; direction: rtl; }
.preview-head { display: flex; align-items: center; gap: 10px; color: #d8d7ed; }
.preview-head > div > span,.preview-head b { display: block; }
.preview-head > div > span { color: #8887a5; font-size: 11px; }
.preview-head small { padding: 2px 5px; border-radius: 4px; color: white; background: #5865f2; }
.preview-avatar { width: 38px; height: 38px; display: grid; place-items: center; border-radius: 50%; background: #17382c; color: var(--green); font-weight: 800; }
.preview-embed { max-width: 520px; margin: 12px 48px 10px 0; padding: 14px; border-right: 4px solid var(--green); border-radius: 4px; background: #25243a; }
.preview-embed p { margin: 6px 0 0; color: #d0cfe0; }
.preview-buttons { display: flex; flex-wrap: wrap; gap: 8px; margin-right: 48px; }
.preview-button { border: 0; border-radius: 5px; padding: 8px 13px; color: white; font-family: inherit; font-weight: 600; }
.preview-button.primary { background: #5865f2; }.preview-button.secondary-preview { background: #4e5058; }.preview-button.success { background: #248046; }.preview-button.danger { background: #da373c; }
.premium-options { display: grid; grid-template-columns: repeat(2, 1fr); gap: 10px; margin-top: 22px; }
.toggle { display: flex; align-items: center; gap: 10px; margin: 0; padding: 12px; border: 1px solid var(--line); border-radius: 12px; background: #081410; cursor: pointer; }
.toggle input { display: none; }
.toggle span { width: 38px; height: 21px; border-radius: 20px; background: #30433c; position: relative; transition: .2s; }
.toggle span::after { content: ''; position: absolute; width: 15px; height: 15px; border-radius: 50%; background: white; top: 3px; right: 3px; transition: .2s; }
.toggle input:checked + span { background: var(--green); }
.toggle input:checked + span::after { transform: translateX(-17px); }
.toggle b { font-size: 12px; }
.department-row { display: grid; grid-template-columns: 70px 1fr 2fr 110px 42px; gap: 9px; align-items: center; padding: 10px; border: 1px solid var(--line); border-radius: 13px; background: #081410; }
.department-row input { margin: 0; }
.dept-emoji { text-align: center; font-size: 20px; }
.remove-dept { height: 42px; border: 1px solid #63313a; border-radius: 10px; background: #2c151a; color: #fb7185; font-size: 22px; cursor: pointer; }
#departmentNotice { color: var(--green); }
.table-wrap { overflow-x: auto; margin-top: 22px; }
table { width: 100%; border-collapse: collapse; min-width: 700px; }
th, td { padding: 14px; text-align: right; border-bottom: 1px solid var(--line); font-size: 13px; }
th { color: var(--muted); font-weight: 500; }
.state { display: inline-block; padding: 4px 9px; border-radius: 20px; background: #29372f; }
.state.open { color: var(--green); background: #153a2d; }
.empty { text-align: center; color: var(--muted); padding: 40px; }
.config-hub { margin-bottom: 18px; padding: 18px; border: 1px solid var(--line); border-radius: 18px; background: #0a1713; }
.config-hub > .eyebrow { margin: 10px 0; }
.config-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 12px; margin-bottom: 22px; }
.config-grid button { position: relative; min-height: 76px; padding: 15px 17px; border: 1px solid #294238; border-radius: 11px; background: #172c25; color: var(--text); text-align: right; font-family: inherit; cursor: pointer; transition: .18s; }
.config-grid button:hover { transform: translateY(-2px); border-color: var(--green); background: #1b362c; }
.config-grid button.active { border-color: var(--green); background: #194132; box-shadow: 0 0 0 3px #27d59612; }
.config-grid b,.config-grid small { display: block; }
.config-grid b { font-size: 15px; }
.config-grid small { color: var(--muted); margin-top: 5px; }
.config-grid button > span { position: absolute; left: 15px; top: 23px; font-size: 26px; }
.config-editor { scroll-margin-top: 20px; transition: box-shadow .25s,border-color .25s; }
.config-hub + .config-editor { display: none; }
.config-editor.highlight { border-color: var(--green); box-shadow: 0 0 0 4px #27d59618; }
.messages-card { margin-top: 18px; }
.subpage-head { display: flex; align-items: center; gap: 18px; margin-bottom: 20px; }
.subpage-head h2,.subpage-head .eyebrow { margin: 0; }
.message-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; margin-bottom: 20px; }
#messageNotice { color: var(--green); }
.detail-fields { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
.detail-fields .wide { grid-column: 1 / -1; }
.detail-toggle { display: flex; align-items: center; justify-content: space-between; min-height: 58px; padding: 12px 14px; border: 1px solid var(--line); border-radius: 12px; background: #081410; }
.detail-toggle label { margin: 0; }
.detail-toggle input { width: 20px; height: 20px; margin: 0; accent-color: var(--green); }
#detailNotice { color: var(--green); }
.manager-columns { display: grid; grid-template-columns: 1fr 1.25fr; gap: 16px; }
.manager-panel { padding: 16px; border: 1px solid var(--line); border-radius: 15px; background: #091612; }
.manager-panel-head { display: flex; justify-content: space-between; align-items: center; margin-bottom: 13px; }
.manager-list { display: grid; gap: 9px; }
.manager-item { display: flex; align-items: center; gap: 11px; padding: 12px; border: 1px solid var(--line); border-radius: 11px; background: #10251e; }
.manager-item > div:nth-child(2) { flex: 1; }.manager-item b,.manager-item small { display: block; }.manager-item small { color: var(--muted); }
.manager-item button { padding: 8px 12px; border: 1px solid var(--line); border-radius: 8px; color: var(--text); background: #19372c; font-family: inherit; cursor: pointer; }
.danger-button { padding: 12px 18px; border: 1px solid #63313a; border-radius: 11px; color: #fb7185; background: #2c151a; font-family: inherit; cursor: pointer; }
#ticketEditorNotice { color: var(--green); }
.ticket-question-section { padding: 14px; border: 1px solid var(--line); border-radius: 14px; background: #081410; }
.opening-message-section { padding: 16px; border: 1px solid var(--line); border-radius: 14px; background: #081410; }.message-builder-title { margin-bottom:12px }.message-builder-title b,.message-builder-title small{display:block}.message-builder-title small{color:var(--muted)}#editMentionRoles{min-height:140px}
.question-head { display: flex; align-items: center; justify-content: space-between; margin-bottom: 12px; }.question-head b,.question-head small { display:block }.question-head small { color:var(--muted) }
.question-list { display:grid; gap:10px }.question-row { display:grid; grid-template-columns:1.2fr 1.5fr 130px 105px 42px; gap:8px; padding:10px; border:1px solid var(--line); border-radius:11px; background:#10251e }.question-row input,.question-row select { margin:0 }.question-required { display:flex;align-items:center;gap:5px;margin:0 }.question-required input { width:18px }.remove-question { border:1px solid #63313a;border-radius:8px;color:#fb7185;background:#2c151a;cursor:pointer }
@media(max-width:850px){.question-row{grid-template-columns:1fr}.remove-question{height:38px}}
.emoji-picker { position: fixed; z-index: 1000; width: min(420px,calc(100vw - 24px)); max-height: 480px; padding: 12px; overflow: hidden; border: 1px solid #315547; border-radius: 15px; background: #0b1c16; box-shadow: 0 22px 60px #000b; }
.emoji-picker-head { display: flex; align-items: center; justify-content: space-between; margin-bottom: 8px; }
.emoji-picker-head button { width: 30px; height: 30px; border: 0; border-radius: 8px; color: var(--text); background: #1b342b; font-size: 20px; cursor: pointer; }
.emoji-picker input { margin: 0 0 9px; }
.emoji-grid { display: grid; grid-template-columns: repeat(8,minmax(0,1fr)); gap: 5px; width: 100%; max-height: 365px; padding-left: 3px; overflow-x: hidden; overflow-y: auto; }
.emoji-grid button { min-width: 0; width: 100%; aspect-ratio: 1; padding: 2px; border: 1px solid transparent; border-radius: 8px; background: #10251e; font-size: 21px; cursor: pointer; }
.emoji-grid button:hover { border-color: var(--green); background: #1a3b30; transform: scale(1.08); }
@media(max-width:850px){.manager-columns{grid-template-columns:1fr}}
select optgroup { color: var(--green); font-weight: 700; background: #0b1814; }
select option { color: var(--text); background: #081410; }
@keyframes view-in { from { opacity: 0; transform: translateY(5px); } to { opacity: 1; transform: none; } }
@media (max-width: 900px) { .config-grid { grid-template-columns: 1fr 1fr; } }
@media (max-width: 700px) { .department-row { grid-template-columns: 55px 1fr 42px; } .dept-description,.dept-style { grid-column: 1 / -1; } .config-grid,.message-grid { grid-template-columns: 1fr; } }